FAQs

Explore our Frequently Asked Questions page to learn everything you need to know about HAUSÉ of MOXIES. From tips on candle care, such as preventing tunneling and achieving the best fragrance throw, to guidance on using our Linen & Home Mists safely and effectively.

FAQs About HAUSÉ of MOXIES Candles

• How do I prevent my candle from tunneling?
  Allow the wax to melt evenly across the surface during the first burn to avoid tunneling. Ensure the wax pool reaches the edges before extinguishing.

• What is the recommended burn time for candles?
  For safety and optimal performance, burn your candle for no more than 3 hours at a time.

• How should I care for my candle wick?
  Trim your wick to 1/4 inch before every burn to maintain a steady flame and minimize soot.
  

FAQs About Linen & Home Mists

• Can I use the Linen & Home Mist on all fabrics?
  Yes, our mists are fabric-safe, but always spot-test on a small area before full application.

• How do I use the Linen & Home Mist effectively?
  Hold the bottle at least 12 inches away, start with 3 spritzes in a small area, and adjust as needed.

FAQs About HAUSÉ of MOXIES Gift Boxes

• Can I customize my gift box?
  Yes! Choose your favorite candle and mist fragrances and select the match color to create a personalized gift.

Shipping FAQs

• How long does it take to process and ship my order?
  Orders typically ship the next day, but processing may take up to 3 days during peak times.

• Do you provide tracking information?
  Yes, tracking details are sent via email once your order ships.